The banking industry has been through a tumultuous year due to the unprecedented pandemic. Banks have had to pivot their strategies to sustain operations and survive the economic downturn. In light of this, HDFC Bank is proud to announce that its Managing Director and Chief Executive Officer, Sashidhar Jagdishan, has been named ‘Business Standard Banker of the Year 2022.’
This prestigious award recognizes the immense contribution of Jagdishan in steering HDFC Bank through these tough times and creating new opportunities for growth. With his stellar leadership, the bank has not only emerged stronger but also set a benchmark in the industry.
Jagdishan has been at the helm of HDFC Bank since October 2020. During his short tenure, he has made it his mission to focus on building a strong, resilient and agile bank that is well-positioned to serve its customers and stakeholders. Under his leadership, HDFC Bank has introduced several innovative initiatives, such as the COVID-19 relief package and the ‘Safar’ digital banking platform.
Jagdishan has also been instrumental in driving the bank’s growth and profitability. During the financial year 2021-22, HDFC Bank’s net profit surged by 18.6%, while its total advances grew by 24%. This success was achieved despite the turbulent economic environment.
BS banker 2022, HDFC bank
The ‘Business Standard Banker of the Year 2022’ award is a testament to Jagdishan’s vision, dedication and hard work. The award acknowledges his commitment to the highest standards of customer service and the bank’s unwavering focus on driving innovation and profitability.
Speaking on receiving the award, Jagdishan said, “It is an honour to be recognised as the ‘Business Standard Banker of the Year 2022’. This is a testament to the hard work and dedication of the entire team at HDFC Bank. We are committed to delivering exceptional customer service and creating value for all our stakeholders.” HDFC Bank is proud of Jagdishan and his achievements, and looks forward to continuing its journey of success and excellence under his dynamic leadership.
Sashidhar has been at the helm of HDFC Bank since 2018, and has been instrumental in the development of innovative strategies that have helped the bank withstand the changing banking landscape.
Under the leadership of Sashidhar, HDFC Bank upgraded its technology platform to enable faster transactions, improved customer experience and greater security. The bank also revamped its mobile banking app to make it easier for customers to access banking services on their smartphones.
With Sashidhar at the helm, HDFC Bank has been able to successfully leverage technology, automate processes and develop customer-centric offerings. This has helped the bank stay ahead of the competition and remain profitable in the face of intense competition.
The bank has also implemented several innovative initiatives under Sashidhar Jagdishan leadership. These include the launch of ‘smartUp’ a platform to help small and medium enterprises access financing requirements, and the country’s first ‘Voice Banking’ platform. Additionally, the Bank has also rolled out several digital banking products such as the HDFC Bank PayZapp and the HDFC Bank Quick Access digital wallet.
Moreover, the bank has also successfully implemented several customer-centric strategies. These include a comprehensive customer loyalty program and the ‘HDFC Bank Financial Wellness Program’, which provides personalized guidance to customers on their financial planning. The Bank also has a reputation for its commitment to corporate social responsibility initiatives.
Through its HDFC Bank Foundation, the Bank has been actively engaged in various initiatives such as providing educational support for underprivileged children and funding for healthcare and sanitation facilities in rural areas. It is clear that Sashidhar Jagdishan has been instrumental in transforming HDFC Bank into a leading financial services provider in India. We are proud to have him as the ‘BS Banker of the Year 2022’ and wish him all the best for his future endeavors.
