Cigna Health Insurance Review: Good or Bad? Full Deets Inside
Cigna is a global healthcare service provider with more than 225 years of history. Cigna can conduct business in more than 30 different nations and regions. More than 1 million healthcare practitioners, clinics, and institutions are connected to Cigna.
A financially stable insurance provider is Cigna. Both the carrier’s award-winning customer service center and its excellent financial strength ratings are accessible to members around the clock.
For the majority of plans, out-of-network approvals are not necessary. The organization gives members free telehealth services as well as access to a vast national network of reputable medical professionals and facilities.
Members may easily manage their coverage information, claims, appointment reminders, spending, health goals, and more with the help of the myCigna website and mobile app. Online tools let policyholders to find doctors in their network, calculate expenses, monitor the status of their claims, and obtain insurance ID cards.
Access to a home delivery pharmacy, a health information helpline, reward programs, and details on flu shots are just a few of the enticing member benefits.
Cons of Cigna:
Cigna health insurance is not offered everywhere. Some types of additional health insurance plans cannot be coupled with the primary health insurance plan. Customers frequently complain about claims being denied and poor customer support.
Table of Contents
Which Insurance Types Does Cigna Offer?
On the health insurance market, Cigna provides medical coverage for both individuals and families. The business also provides Medicare plans, dentistry, vision, and other supplemental insurance options for both people and families.
Cigna provides the following insurance plans to employers.
- Group health insurance (PPO, HMO, Open Access, customized local plans, traditional indemnity plans, high-deductible health plans)
- Pharmacy programs
- Savings and spending accounts (HSA, FSA)
- Dental and vision plans
- Group disability, life, and accidental death and dismemberment insurance
You can find out more about Cigna’s workplace group plans or individual policies by speaking with an independent insurance agent.
You can use our insurance company directory to identify the top insurers that cater to your particular coverage requirements. You can connect with a local agent using the business directory.
More about of Cigna:
Cigna is a multinational provider of health services committed to enhancing its clients’ health, happiness, and peace of mind. The corporation was created in 1982 as a result of the union of Connecticut General Corporation and INA Corporation. Both INA and Connecticut General Life Insurance Company had a long history and a solid reputation in the insurance sector. The Insurance Company of North America (INA) and Connecticut General Life Insurance Company (CG) were both established in 1792 and 1865, respectively.
Today, Cigna maintains ties with more than 180 million clients and patients across more than 30 nations. The carrier has about 70,000 employees worldwide and its headquarters are in Bloomfield, Connecticut. The financial strength of Cigna, which has yearly revenues of nearly $153 billion, is rated A (Excellent) by AM Best.
The subsidiaries of Cigna include the Life Insurance Company of North America, the Connecticut General Life Insurance Company, the Cigna Health and Life Insurance Company, and the Cigna Life Insurance Company of New York.
- More than 1.5 million connections with hospitals, clinics, and other healthcare facilities.
- A network of over 175,000 mental and behavioral health professionals has expanded by 70% since 2016.
- 17 million patients worldwide
- 22 million US clients with group disability and life insurance
- Medicare Prescription Drug Plans in all 50 States, including Medicare Advantage Plans in 16 States and Washington, D.C.
- on the 2020 Fortune 500 List, ranked 13th.
At a Glance: Cigna
- The 10 US states of Arizona, Colorado, Florida, Illinois, Kansas, Missouri, North Carolina, Tennessee, Utah, and Virginia are served by the international health insurance company Cigna.
- AM Best gave it a grade of A (Excellent).
- Cigna is rated “A+” with BBB.
FAQs about Cigna
How quickly does Cigna typically respond to claims?
Health, dental, and vision claims are often submitted by the provider rather than the member. Cigna doesn’t provide data on their typical claim response time.
Customers of Cigna can access myCigna by generating a user ID and logging in to view the status of their claims.
What is the claims procedure at Cigna?
Cigna confirms that the services are covered by your plan when it receives a claim from a provider. The claim can be rejected if certain procedures need to be pre-approved before you receive care. The plan may demand that you use providers in the plan’s network if you bought insurance independently through a state or federal marketplace; claims for out-of-network services may be rejected.
On the mobile app or customer portal for myCigna, customers can view the status of any claims. If a claim is accepted, Cigna will either pay the medical facility or you, depending on who filed the claim. Most of the time, when you obtain in-network treatment, providers will submit claims on your behalf, and you’ll get an EOB, or explanation of benefits. Your EOB is not a bill; rather, it details how your claim was compensated. Any payments you owe the provider under your plan will be made directly by the provider to you.
Is Cigna’s health insurance up to par?
On the health insurance market, Cigna provides health insurance to both individuals and families. The requirements of the Affordable Care Act and the various plan tiers that are offered on the exchanges place some restrictions on these plans. However, the plans offered by Cigna are supported by the company’s solid financial position and stellar customer support.
The same award-winning call centre and online customer care alternatives are available for group health insurance policies, along with a variety of plan and network types and high levels of customization.
In general, Cigna is regarded as having high-quality health insurance.
Is Cigna a reliable provider of insurance?
A sizable and financially secure health insurer is Cigna. When it comes to plan possibilities and wide-ranging provider networks, the corporation has a lot to offer its clients. It also emphasises offering a wide range of practical customer service choices. Customer satisfaction, however, doesn’t always meet the company’s claims, like with any big business. The business has a lot of favourable ratings. Cigna, though, is an excellent insurance provider overall.